10Bot provides its services on a "Prepaid Basis" and the Company maintains a NO REFUND POLICY.  For your convenience all cancellations are dealt with promptly.

2. Acceptable Use 

10Bot's Acceptable Use Policy ("AUP") is intended to help enhance the use of the Internet by preventing unacceptable use. All users of 10Bot's Internet services (the "Services") - those who access some of our Services but do not have accounts ("Visitors") as well as those who pay a monthly service fee to subscribe to the Services ("Members") - must comply with this AUP.

We support the free flow of information and ideas over the Internet and do not actively monitor use of the Services under normal circumstances. Similarly, we do not exercise editorial control over the content of any Web site, electronic mail transmission, news group, or other material created or accessible over or through the Services, except for certain proprietary Web sites. However, in accordance with our Internet Service Agreement, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. 10Bot may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Your violation of this AUP may result in the suspension or termination of either your access to the Services and/or your 10Bot account or other actions as detailed in Section 3. This AUP should be read in conjunction with our Internet Service Agreement and other policies.

3. Violations of 10Bot's Acceptable Use Policy 
The following constitute violations of 10Bot's Policy: 

A. Illegal use.
Using the Services to transmit any material (by email, uploading, posting, or otherwise) that, intentionally or unintentionally, violates any applicable local, state, national or international law, or any rules or regulations promulgated there under is prohibited. 

B. Harm to minors.
Using the Services to harm, or attempt to harm, minors in any way is prohibited. 
C. Threats. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that threatens or encourages bodily harm or destruction of property is prohibited. 

D. Harassment.
Using the Services to transmit any material (by email, uploading, posting, or otherwise) that harasses another is prohibited. 

E. Fraudulent activity.
Using the Services to make fraudulent offers to sell or buy products, items, or services or to advance any type of financial scam such as "pyramid schemes", "ponzi schemes", and "chain letters" is prohibited. 

F. Forgery or impersonation.
Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation. Using deliberately misleading headers ("munging" headers) in news postings in order to avoid spam e-mail address collectors is allowed. 

G. Unsolicited commercial email/ Unsolicited bulk email.
Using the Services to transmit any unsolicited commercial email or unsolicited bulk email is prohibited. Activities that have the effect of facilitating unsolicited commercial email or unsolicited bulk email, whether or not that email is commercial in nature, are prohibited. 

H. Unauthorized access.
Using the Services to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of 10Bot's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data is prohibited. 

I. Copyright or trademark infringement.
Using the Services to transmit any material (by email, uploading, posting, or otherwise) that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software is prohibited. 

J. Collection of personal data.
Using the Services to collect, or attempt to collect, personal information about third parties without their knowledge or consent is prohibited. 

K. Reselling the services. 
Reselling the Services without 10Bot's authorization is prohibited. 

I. Network disruptions and unfriendly activity.
Using the Services for any activity which adversely affects the ability of other people or systems to use 10Bot Services or the Internet is prohibited. This includes "denial of service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, network services or network equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Member may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Member may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. 

M. News.
10Bot Members should use their best judgment when posting to any newsgroup. Many groups have charters, published guidelines, FAQs, or "community standards" describing what is and is not considered appropriate. Usenet can be a valuable resource if used properly. The continued posting of off-topic articles is prohibited. Commercial advertisements are off-topic in most newsgroups, especially regional groups not specifically named for such. The presence of such articles in a group is not indicative of the group's "intended" use. Please familiarize yourself with basic USENET netiquette before posting to a newsgroup. 10Bot considers "multi-posting" to 10 or more groups within a two-week sliding window to be excessive. 10Bot servers currently limit the number of allowable "cross-posts" to 9. 10Bot Members may not cancel messages other than their own messages. A Member may cancel posts forged in that Member's name. We may cancel any postings which violate this AUP.

4. Reporting Violations of 10Bot's AUP 

10Bot requests that anyone who believes that there is a violation of this AUP direct the 
information to the Director of the Abuse Department, at: Webmaster@10bot.com

If available, please provide the following information: 
The IP address used to commit the alleged violation
The date and time of the alleged violation, including the time zone or offset from GMT
Evidence of the alleged violation 
E-mail with full header information provides all of the above, as do syslog files. 
Other situations will require different methods of providing the above information. 

10Bot may take any one or more of the following actions in response to complaints: 
issue warnings: written or verbal
suspend the Member's newsgroup posting privileges
suspend the Member's account
terminate the Member's account
bill the Member for administrative costs and/or reactivation charges
bring legal action to enjoin violations and/or to collect damages, if any, caused by violations. 

5. Revisions to this Acceptable Use Policy 

10Bot reserves the right to revise, amend, or modify this AUP, WITH or WITH OUT NOTICE at any time.

For further updates please check our web-site.